FAQ

1. Q:How to find the item I want to buy?

A:Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.

2. Q:How to place an order?

A:After click the item you are looking for, select size and fill in quantity,and then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any. When you are ready, click Proceed to Checkout. Choose your check out method as guest or registered customer(registered customers can log in from the right page). Click Continue and you will be transferred to the payment page. Please indicate the destination for the product, the method of payment and the billing address. Review your order information. You may edit your address and payment information. Select "Process Order" to complete checkout. Do not forget to keep the order information in a secure place in case that you may need to check your order status.

3. Q:How do you send my purchased items?

A:When we received your payment, we will deal with your order and ship it out within 24 hours.

4. Q:How long will it take for my package to arrive?

A:After we ship it ,Ordinary the parcel will be delivered in 5-7 workdays during all the post process. Well, due to unforeseen circumstances, the time will be last a little longer. Please understand.

5. Q:How to track my order?

A:You can check the status of your order at any time by going directly to the links provided by our customer service via email. Please note that you should have the order number and email address to track the order status. We will email the tracking number to you. Please note that carrier's website may not update the records and parcel status in time.

6. Q:Why do you charge my card more than your product price?

A:We only receive the product price. The extra money may be charged by the bank for the international exchange rate. Hope you can understand.

7. Q:How do I check the order status?

A:We will send tracking number and order information to the your email address. Make sure that you have use the most frequently used email address for your order and check it if you want to track your order.